Down Load or Installation Problems

We apologize . . .

If you are unable to download the evaluation version of dbOptic, we are sorry. The download link may not be available at the present time. Please try again later.

If you were able to successfully download and install dbOptic, but you are getting error messages upon program startup, you may need to temporarily change the regional settings on your workstation. In some instances, we have found that the program is unable to adjust for the regional settings and correctly distinguish between commas and periods ( , vs . ) in numerical values. Try temporarily resetting the regional setting to 'English (US)' and restart your computer.

Alternate Download File (11-Apr-2006). Some users have reported installation problems associated with the Windows® File Protection System. In this case, the following message is displayed: "Setup cannot continue because some system files are out of date on your system. Click OK if you would like setup to update these files for you now. You will need to restart Windows before you can run setup again. Click cancel to exit setup without updating system files." However, if you click OK, and then restart the installation as prescribed, you get the exact same message as before, effectively preventing installation of the dbOptic software. If this accurately describes your installation problem, do the following:

(1) Go to the Windows® Control Panel - Add and Remove Programs. If dbOptic is listed, remove the program.
(2) Download the alternate file dbOpt24a.exe (click HERE), taking care to select "Save" to save the installation file to a location you specify on your computer.
(3) Be sure to close all open programs including your Web Browser, then locate and run the installation file dbOpt24a.exe

If you continue to experience installation or program operating problems, please let us know by submitting a feedback form. Describe the problem in detail and quote any error messages you receive as well as the operating system you are using. With this information, we may be able to advise you of any special steps that may be required to get the evaluation version to install and run on your system.

Differences Between Evaluation Version and Licensed Version.
1. Evaluation version database is limited to 50 optical designs. If this number is exceeded, one or more designs must be deleted to restore complete program operation.
2. The Glass Catalog provided with the Evaluation Version is 'Read Only'. You are unable to add new media or edit data for existing media in the evaluation version of dbOptic.
3. Evaluation Version is time-limited. Program will cease operation after the evaluation period has lapsed.

Uninstalling dbOptic. dbOptic may be removed from your computer by selecting "Add/Remove Programs" from the Windows Control Panel ("Programs and Features" in Windows Vista®.